Volotea at Lyon Saint Exupéry Airport (LYS)

There is no Volotea counter at Lyon airport.

Volotea’s check-in and baggage drop-off area at Lyon Airport is located in Terminal 2. To find out the boarding gate number, check the terminal information board.

• Free: 1 small item of cabin baggage measuring 40 x 30 x 20 cm under the seat.
• Priority boarding: 1 additional item of cabin baggage weighing 10 kg, up to 55 x 40 x 20 cm.
• The total allowance increases to 2 items of cabin baggage.
• A surcharge may apply if the limits are exceeded or no option has been purchased.

• Volotea offers Checked baggage as an optional extra, depending on the fare or route, with allowances of 10 kg, 20 kg or 23 kg.
• Special baggage, medical equipment and respiratory devices must be reported to Volotea before departure; some items require prior authorisation.
• Oversized baggage must also be declared before travelling.

• Volotea’s online check-in generally opens 4 days before departure and closes 2 hours before the flight. It is free on the official website and app.
• Some passengers must check in ahead of time or at an agency, depending on their booking or particular needs.

• Check-in at the airport with Volotea is subject to a charge; the price depends on the ticket and the airport.
• The check-in and baggage drop-off desk opens 2 hours before departure and closes at the cut-off time shown on your booking.
• Checked baggage must be dropped off before the desk closes; you may be asked for proof of identity and a Boarding pass.
• Passengers with special requirements should check the applicable conditions and required procedures in advance.

• Volotea does not allow pets in the cabin or hold.
• Only guide dogs, assistance dogs or dogs for people who are blind are accepted free of charge, with advance booking.
• The animal must be identified, vaccinated and meet the health requirements of the countries of departure, transit and arrival.
• The request must be submitted before travel and confirmed by Volotea.